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Writer's pictureStephen Watkins

Access to Justice via Paralegals




Introduction


The access to justice gap is a major issue in the American legal system, with many low and middle income individuals unable to afford legal representation. This often leaves them attempting to navigate complex legal proceedings on their own. Expanding the role of paralegals to provide limited representation in certain cases could increase access to justice. However, this raises ethical concerns about protecting client interests and ensuring competent representation. There are reasonable arguments on both sides of this issue.


Background on Paralegals and Unauthorized Practice of Law Rules


Paralegals play a vital support role carrying out substantive legal work under attorney supervision. However, they are generally prohibited from engaging in the unauthorized practice of law, which is defined at the state level. Key restrictions include:


  • Cannot give legal advice to clients

  • Cannot represent clients in court

  • Must work under attorney direction and supervision


These limitations aim to protect the public by ensuring those handling legal matters meet competency and ethical standards. Attorneys undergo extensive training and licensing requirements to be able to practice. Circumventing these is seen as risky by opponents.


The Access to Justice Gap Driving Consideration of Policy Change


Studies suggest 80-90% of low and moderate income Americans with legal problems lack access to affordable attorney services.


With lawyers unlikely to fully close this gap alone, there is interest in expanding the role of paraprofessionals. Washington state’s limited license legal technician (LLLT) program is a prominent example, allowing specially trained non-lawyers to advise clients in specific practice areas like family law.

 

If structured appropriately, authorizing paralegals to provide limited representation in simple proceedings could increase access to justice. The types of cases cited - landlord-tenant disputes and uncontested family law matters - often involve self-represented parties struggling to navigate the system. Having an experienced paralegal guide them through the basics could be transformative.

  

 Potential Pros of Allowing Limited Paralegal Representation


Increased Access and Affordability The primary argument for allowing paralegal representation is increasing access to legal services. As non-lawyers, paralegals likely charge lower rates. Their limited scope of services also allows unbundling options at lower cost instead of needing full attorney representation.

 

Efficient Use of Resources Paralegals handling appropriate routine matters expands capacity to serve more people in need instead of overutilizing attorney time better spent on complex cases. This stretches limited legal aid budgets further.

 

Precedent with Non-Lawyer Roles Many administrative agencies and tribunals allow non-lawyer representation, establishing precedent for the concept. Federal programs like Social Security have non-attorney advocates, suggesting court proceedings could incorporate similar roles successfully.

 

Potential for Innovation Enabling paralegal representation could spur new methods of delivering legal services. Approaches like online form completion tools, retail legal guidance offices, and subscription plans become more viable using paraprofessionals.

 

Potential Cons of Allowing Limited Paralegal Representation


Incompetent Representation A major risk is paralegals providing inadequate representation and harming client interests through lack of training. Unlike attorneys, paralegals have no formal education requirements. Most learn on the job without needing any college degree or certification.


States must be cautious about protecting consumers.

 

No Assurance of Affordability Washington LLLTs must meet experience and exam requirements, but there is no guarantee they will charge affordable rates. If their pricing is similar to attorneys, the expanded access premise is nullified.

 

There may be pressure to increase rates to support their own income needs.

 

Ethical Concerns Paralegals have limited autonomy today because attorneys assume full ethical duties under rules like ABA Model Rule 5.3. Allowing independent paralegal representation raises issues around liability, confidentiality, conflicts of interest, and handling client funds if not carefully defined.

 

Opposition from Bar Associations State and local bar associations may oppose expanding paralegal roles as a threat to the legal profession. There are concerns about non-lawyers eroding attorney livelihoods despite the access to justice crisis not being fully addressed currently under the lawyer-centric model.

 

Key Considerations for Implementation


Given the complexities involved, states exploring paralegal representation should consider requirements ensuring quality and affordability.

 

Specialized Education Requiring accredited training programs and certification exams beyond just job experience ensures base competence.

 

Regulatory Oversight Authority Creating an oversight body monitoring this class of legal practitioners is important for consumer protection through complaint investigation and discipline.

 

Fee Structures Imposing sliding-scale fee maximums based on client income would prevent pricing parity with attorneys and better guarantee affordable services.

 

Practice Area Limitations Restricting paralegal representation to simpler legal matters reduces risk of client harm from overstepping expertise. Extra safeguards may be needed for contexts like child custody.


Conclusion


In closing, allowing experienced paralegals to provide limited representation in basic court proceedings holds promise to increase access to legal services. However, given the two sides of this issue, states should proceed cautiously and implement strict requirements if authorizing such non-lawyer practice. The risks warrant a highly regulated approach. But done carefully, this innovation could make the justice system more equitable for those unable to afford standard attorney fees.

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